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10 May 2004
Our reseller accounts disk space and bandwidth have been increased to the same levels as our regular accounts. This is the perfect way for a new web hosting company to resell our web space under there own name, or for current customers to get a great deal on a second account.
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Welcome to SandersHosting.com
FAQ: For newcomers...

  • How do I put my website on my account?
  • FTP? Telnet? What's that?
  • What FTP clients do you recommend?
  • What Telnet clients do you recommend?
  • Where do I connect to with my FTP/Telnet client to upload my site?
  • What directory/file names are allowed?
  • How do I create a directory?
  • A summary of Linux commands and DOS equivalents...

    Note: we strongly suggest you also take a look at our Common mistakes FAQ.

  • How do I put my website on my account?
    After you have designed your website, and you have your web account ready, it is then time to put it on the Internet. To do this, you must put a copy of the website in our webserver (this is called "upload"). After that, people can reach your website through the URL/domain you requested.

    To upload your website, you will need a FTP client or FrontPage if you used it to design your website. For a FTP tutorial, click here. If you are using FrontPage, check our FrontPage FAQ. Other web editors with an upload feature, like Dreamweaver, have built-in FTP clients.

  • FTP? Telnet? What's that?
    FTP stands for File Transfer Protocol. It is used to transfer files from one computer to another. In this case, you will be using it to transfer your website to our servers.

    Telnet is a protocol used to access a remote "shell account" from your computer. In other words, what you can do if you were sitting in front of our server can be done remotely through your computer's Telnet client.

  • What FTP clients do you recommend?
    If you are a Windows user, then we recommend either CuteFTP or WS-FTP. They are both graphical FTP clients, and are easy to use.

  • What Telnet clients do you recommend?
    We use CRT as Telnet client, although it is shareware. We suggest you check TUCOWS.com or SoftSeek to find a good Telnet client.

  • Where do I connect to with my FTP/Telnet client to upload my site?
    If you registered a new domain, chances are it will not work during the first few days. So, you will have to reach the website through its IP number, which was given to you during the signup process and/or the confirmation email sent to you when you opened your hosting account with us.

    In other words, on your FTP software, use your IP number as "host address".

  • What directory/filenames are allowed?
    On UNIX, file/directory names are case sensitive. In other words, mydirectory is not the same as MyDirectory. Remember this when doing links on your webpages. We recommend you always use lowercase letters.

    Just about any character can be used to name a file/dir, and they can be as long as you want. We do not recommend using special symbols (! @ # ~ $ % ^ & etc), nor using spaces.

  • How do I create a directory?
    Use the mkdir command described below. If you are using a graphical FTP, right click on the "server side" of the FTP client, and choose "Create a directory".

  • A summary of UNIX commands and DOS equivalents...
    These are some of the most used UNIX commands that you can execute on your account's shell, their descriptions and equivalents in the DOS world. You need to know these only if you are using Telnet to use your account's shell (not available on some type of accounts).

    Note: you do not need to know these commands to use your account. It's only for shell users (via Telnet, SSH, etc).

    For more information on these, or other commands, type "man command" at the prompt. This will display the MANual pages for the specified command ++ .

    UNIX command Description DOS equivalent
     
    ls Shows the contents of a directory. It has various parameters. For example, "ls -l" shows the contents in a list form, with the file's date, size, owner, group owner and permissions.

    dir
    cd Changes the current directory. For example, if you login to your account, and do a "cd public_html", you will now be inside the public_html directory.

    cd
    cp Copy a file from one place to another, or makes an extra copy with another name. Syntax: "copy source destination".

    copy
    mv Same as copy, but this time the file is moved. In other words, after moving it, the original file is deleted.

    move
    cat Shows the contents of a text file. Usage: "cat file".

    type
    emacs A UNIX text editor. We recommend you read the man pages for this program.

    edit (but emacs is 100 times better)
    rm Deletes a file. Usage: rm file.

    del, rm
    mkdir Creates a directory. Usage: "mkdir dirname".

    mkdir
    rmdir Removes an empty directory. Usage: "rmdir dirname".

    Note: to erase a directory with files/dirs inside, use: "rm dirname -r -f".

    deltree
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